about covid-19

Because we believe in loving others more than we love ourselves, we wear masks and use hand sanitizer at all sessions and events, because we do not want to unknowingly spread COVID-19 to someone you love.  We will sanitize all equipment between each session or event, and we will respect your personal space. All of our sessions and mini-sessions were already held outdoors prior to 2020, so that hasn't changed. 

about booking in general

Can I see a photography price list?

Sure you can! Click on "investment" above for a full list of session and mini-session prices.  Prices for events are customized per event and based on the specific needs of our clients, so please feel free to schedule a consultation!

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What is required to book a session, and what if I need to cancel or reschedule?

All events, collections, and sessions require a fee  and a signed contract to reserve your date. Your date is still available to the public for booking until your deposit and contract is received. The balance of your event, collection, or session is due two weeks prior to your scheduled event or session.  If you have booked a session that doesn't require a deposit, or if you have booked a session or even occurring in fewer than two weeks from the time of booking, then the full amount is due at the time of booking.  If you need to cancel or reschedule a session or mini session, you may do so within 24 hours of initially booking your session without being charged a $100 service fee. The cancellation and rescheduling policy for our sessions and events is unique to each session or event and can be found in your service agreement.

How far in advance should we book?

Sometimes, we book weddings and other events more than a year in advance. Our busiest season falls early March through late November, and we  recommend booking as far in advance for those months as possible, to make sure you secure your date. Sometimes, our clients reschedule their sessions, so we may be able to accommodate same-day or same-week sessions or events. Please call and inquire!

How do I pay the deposit and get the contract to you?

We accept cash, money orders, cashier's checks, Venmo transfers, and credit or debit cards. We do not accept personal checks. Contracts can be signed in person, or online with e-signatures. Contact us for more details!

Will you allow us to set up a payment plan?

Of course! I can easily set up a payment plan for you. All sessions must be paid-in-full before your session or event, and your payment plan will help you make that possible. Call for details!

How much do you charge for travel?

Travel costs are included for all weddings and sessions within 50 miles of out central Alabama studio. All weddings and sessions in excess of 50 miles will incur a travel charge which will be specified in your contract.

Some folks don't want to work with  people who have differing political or religious beliefs. Are you one of those?

Nope! The Heirloom Co  does not discriminate for any reason, so we don't care who you are- as long as you need our services, we will be happy to provide!

How long will it take to receive the images?

Smaller collections (four hours or less of shooting time) will usually be ready within 7 days, but can take up to two weeks depending on the season. Longer collections (over two hours of shooting time) will be ready in three weeks or less. Additional time may be required for special orders, shipping time for print orders, or events exceeding 7 hours. Weddings can take 12 weeks to edit and release.

You may be pleasantly surprised and receive your set much faster than quoted, depending on what sets are being edited ahead of yours.

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about wedding photography, events, & sessions

I can’t find a photographer I can afford! What do I do?

This is a common question most people have come to us with. Photographers can be expensive for some, but choosing a good photographer should never be based on price alone. Always select a photographer based on their quality of work. If you encounter a photographer who is too expensive, and you sincerely can’t afford quality photos, you could always ask for a small discount, or ask to be set up on a payment plan.

Will we receive an online gallery?

Yes! All packages include an online password-protected gallery of images. Some Collections include all session photos, and some include a handful of photos that you choose, which will be uploaded to your private gallery.

You have permission to share the images with friends and family and post the images on your personal social media pages, and we would love it if you credit The Heirloom Co by tagging us! :)

How many images will we get?

The number of images you receive depends on which Collection you choose. Some of our Collections feature hundreds of photos, and some only a few. 

Do you offer any collections for smaller weddings? We only need you for a few hours!

Yes! Elopements and weddings with fewer than ten guests start at $600.Please contact us for more information!  

Do you do help plan cultural & faith-based weddings?

No matter where we are from, the covenant of love is universal: marriage means two people becoming one. However, the way that people express that covenant is as unique as the couple and the cultures they represent.

The consultants at The Heirloom Co are experienced in planning weddings of many traditions and secular or faith-based backgrounds. We are experts at ethnic and religious customs, and excel in meeting the special cultural needs of our clients. 

We have been involved with weddings of many faiths, customs, and cultures. 

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What should we wear for our session or mini-session?

We have a guide for that! Most clients love wearing lightweight, light-colored clothing, to make moving around more comfortable, and because lighter colored clothes aren’t quite so hot. Most clients avoid patterned clothes and opt for solid-colored clothing, to make sure the focus is on their smiling faces and not what they're wearing. No matter what, wear what you look and feel your best in! Once you book your session or mini, you'll get our Session Guide, which will include some helpful tips about selecting the perfect outfits!

Can you edit the way I look in the photos you take?

Short answer, no. We won't edit our clients' physical form, or the physical form of any other individual appearing in the photos we take. We are extremely #BodyPositive and we will  not edit  anyone to look taller, shorter, thinner, or thicker, and we will  not remove scars, freckles, moles, or other permanent features. We also will not change anyone's eye color or hair color. We WILL smooth your skin, remove blemishes and red marks, brighten your natural eye color, and whiten your teeth if needed, but we will not substantially alter any aspect of the way you look. 

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